High Performance Health Care
Health care is a complex industry with unique requirements. Alcidion has created the Miya Platform to enable high performance health care within your organisation. Miya adds a layer of clinical intelligence on your existing IT infrastructure to support clinical workflows, improve accountability and improve operational efficiency.
High performance health care means
- High clinical productivity so clinical staff spends more time doing clinical work
- Workflow automation to reduce reliance on memory and allow more time for communication
- Safe and high quality practice
- Cost reduction and monitoring of performance
Most health IT solutions capture and present data, but still require clinical staff to remember tasks and identify clinical risk. The Miya Platform has been designed to actively monitor data for emerging risk and push important alerts to the clinical team. If key risks are not addressed in a timely manner, Miya can escalate notification to minimize harm to patients. Miya also pushes to the right people notifications of organisational problems such as patient flow and redundant or unsafe practice before so they can be addressed as they arise.
Many problems in health are systemic and so your biggest priorities may already have solutions ready to assist.
Solution Categories
The Emergency Department
Time pressure and staff rotation are pressures in every Emergency Department (ED). Technology solutions for the ED must be responsive and intuitive. Alcidion’s solutions include a full ED information system (EDIS) as well modules that can be layered on existing ED information systems to improve workflow efficiency and to manage clinical risk.
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Outpatient Department
Alcidion’s Outpatient Department (OPD) solutions try to bring order to the logistic chaos that is common in all OPDs. The solutions target administrative issues, such as managing booking quotas, referral management, the ability to triage patients, and tracking patients when they arrive. Clinical support includes results management.
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Inpatient Units
The Miya Platform provides fast access to key clinical information at the point of care. Miya’s active monitoring of clinical data and activity helps clinical staff manage clinical risks, tasks, consults, communication with allied health, tracking length of stay and delays. Miya’s Clinical Dashboard can be customised for each unit support their care processes and important pathways.
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Results Management
In busy hospitals over 30% of laboratory and radiology results may never be seen because staff are too busy. Miya Results Management solutions include alerting to ensure timely action on critical results, and missed results tracking to finally make tracking important results manageable. This may include results returned post-discharged, such as radiology reports.
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Integrated Care
Miya includes sophisticated electronic assessment forms and care planning to create sophisticated multi-comorbidity care plans that are shared among the care team. Use Miya to automate communication to GPs and community care providers. Solutions include messaging from hospitals to the community, managing referrals from the community to the hospital, and filtering information so clinicians can create health summaries and care plans.
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Fast Log In & Identification
Timely access to information is critical to patient care, but it must be balanced against privacy and access audit. Privacy requirements often result in clinical staff spending large amounts of their day logging in to computers, or waiting sessions to load. Alcidion has created Clinical ID so clinical staff get to their patient’s information in under 1 second, while still authenticating against the orgnisational directory. The solutions supports the complexity in health care organisations such as staff turnover and temporary staff members.
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Patient Flow
Excess patient length of stay is associated with high cost for the organisation and increased morbidity for the patient. Patient flow solutions assist in informing the team which patients are staying longer than expected, and can assist bed managers in determining the reasons for blockages.
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Active Monitoring
The overhead in managing communications and logistics are major problems in coordinating care teams to deliver best practice at the right time. Miya’s Active Monitoring solution allows you to watch for specific conditions and inform the right people to act. Examples include notifying units of consult requests, informing pharmacists if a patient is started on high risk medications, and activating the bed management team if patient flow is worsening.
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